I am Kiau. M. Loi, a customer since July of 2013. During this time I have been very happy to have Ms. Kristy Unflat as my service provider and very satisfied and pleased with her work .She is a high quality person, very personable, easy to talk to, demonstrating expert knowledge and skill in her discipline. Her service with a smile is something I look forward to each visit. Ten years ago when i was looking for my first hearing aid, I wish I had met her. While extolling Kristy, I should also comment on the office staff. The assistant manning the office is always caring and most helpful. Her friendly banter creates a welcoming atmosphere.